What factors must an auditor evaluate regarding documented information?

The evaluation of documented information is crucial in the context of ISO/IEC 27001, as it ensures that the information is appropriate, accurate, and useful for the management system. Content and format are especially vital because they directly impact how effectively information can be communicated and utilized.

The content refers to the substance of the documented information, which should reflect relevant policies, procedures, and records that support the implementation of the Information Security Management System (ISMS). The format involves how this information is organized and presented; a clear and standardized format enhances understanding and compliance among users. By assessing both aspects, an auditor can determine whether the documented information meets the requirements of the standard and whether it can be effectively used for decision-making and operational processes.

Evaluating other factors like length, visibility, design, color, source, and author may have some relevance in specific contexts but do not provide the comprehensive assessment necessary for verifying the adequacy of documented information in the ISMS framework.