If the audit report highlights a major nonconformity, what is the expected response?

When a major nonconformity is highlighted in an audit report, the expected response is for the auditee to undergo an audit follow-up. A major nonconformity indicates a significant failure to comply with the requirements of the ISO/IEC 27001 standard. This situation necessitates a formal response to ensure that corrective actions are taken promptly and effectively.

The follow-up audit aims to verify that the nonconformity has been addressed and that appropriate measures have been implemented to prevent recurrence. It is a crucial step in the continuous improvement process outlined in the standard. The intent behind this response is to maintain the integrity of the information security management system (ISMS) and to demonstrate the auditee's commitment to upholding standards and improving their processes.

This follow-up may involve re-evaluating the auditee's management practices and controls to ensure they meet regulatory and organizational requirements. It helps auditors and stakeholders understand that the organization is taking proactive steps towards compliance and effective management of its information security risks.